Known Issues

Known Issues

If you encounter any issues with Parsertime, please report them to us on Discord (opens in a new tab) or send us an email at [email protected]. We will do our best to fix the issue as soon as possible.

There are a few known issues with Parsertime. We are working on fixing these issues and will update this page as we make progress.

All Issues

Workshop Inspector Log File not appearing in Overwatch settings

We are aware of an issue where users cannot enable the Workshop Inspector Log File in their game settings. Blizzard is aware of the issue and we are waiting for a fix.

Severity: Critical

Fix: We are waiting for Blizzard to release a fix for this issue. We will update this page when the issue is resolved.

Juno shows zero healing dealt

Due to limitations with the Workshop, the healing dealt for Juno is not tracked. Blizzard has not updated the Workshop to support this yet. We are waiting for a fix.

Severity: Major

Fix: We are waiting for Blizzard to release a fix for this issue. We will update this page when the issue is resolved.

Wave Respawns showing Mercy resurrects from an unknown player

Due to the spawn changes in Season 12, Wave Respawns are counting as Mercy resurrects. This is due to how the Workshop code tracks resurrects. The Workshop code looks for respawns within 10 seconds of a player's death. Wave respawns are thus counted as Mercy resurrects.

Severity: Major

Fix: We are waiting on the log generator to be updated to support the new spawn changes. We will update this page when the issue is resolved.

Clash mode showing objective captures incorrectly

Clash mode is not supported by the Workshop code. This means that the Workshop code will need to be updated to support the new Clash mode. We are waiting on the Workshop code to be updated to support Clash mode.

Severity: Major

Fix: We are waiting on the Workshop code to be updated to support the new Clash mode. We will update this page when the issue is resolved.

Logs in languages other than English are not supported

Currently, the parser only supports English logs. We are working on adding support for other languages and will update this page when the issue is resolved. We aim to resolve this for v1.3.

Severity: Minor

Fix: We are working on adding support for other languages. We will update this page when the issue is resolved.

Average time to use ultimate stat is not accurate

The average time to use ultimate stat is not accurate. This is due to a flaw in the implementation. We are working on fixing this issue and will update this page when the issue is resolved. We aim to resolve this for v1.3.

Severity: Minor

Fix: We are working on fixing this issue. We will update this page when the issue is resolved.

Push maps not showing score

Push maps do not show the score for each round. This is due to limitations with both the in-game Workshop and the log generator. With Overwatch 2's release, the Workshop was not updated to support the new Push game mode. This means that the log generator cannot generate the score when the push bot is pushed to the end of the map. Additionally, there is no way to track the progress of the push bot.

Severity: Major

Fix: There is no fix for this issue at the moment. We are waiting for the Workshop to be updated to support Overwatch 2's new game modes.

Flashpoint maps only containing 4 rounds

We are aware of an issue where Flashpoint maps only contain 4 rounds. This seems to be an issue with the log generator. This can lead to some charts and statistics looking incorrect.

Flashpoint overview bug The overview page not showing the round 5 stats for Flashpoint maps.

Flashpoint player charts bug The player charts showing only 4 rounds for Flashpoint maps. The charts incorrectly show a steep increase in values.

Severity: Minor

Fix: The final round stats are visible from the Overview tab. As for the player charts, a fix is reliant on the log generator.


Non Issues

Push maps only showing 1 round

Push maps only show 1 round in the overview. This is due to the nature of the game mode. This is not a bug and will not be changed.

Severity: Non-issue

Fix: N/A


Fixed

Overview stats table showing incorrect player roles

Occasionally, the overview stats table will show incorrect player roles. This is due to player role being determined by the first character the player picked.

Incorrect role being displayed An example of three players being listed as Damage, when there can only be two Damage players.

Severity: Fixed

Map winrates are tracking all maps in a scrim regardless of player participation

There is currently a flaw within the map winrate calculation that is causing the winrates to be calculated for all maps in a scrim, regardless of whether or not the player participated in that map. We are working on fixing this issue and will update this page when the issue is resolved. We aim to resolve this for v1.3.

Severity: Major

Fix: Fixed in v1.2.1